Smartlink Health Solutions is an innovator in patient-physician communication for chronic care patients.
At Smartlink Health Solutions, our mission is to enable healthcare organizations to improve the quality of care for all chronically ill patients, not just those that are high risk, so providers can more easily bridge the gap between fee-for-service and value-based payments.
The company was founded by passionate healthcare professionals, physicians, clinical administrators and IT entrepreneurs who were frustrated with stagnant health outcomes and the lack of simple, innovative solutions in the market. Our goal is to provide affordable, innovative solutions that improve health outcomes through better care coordination and patient-provider relationships.
Smartlink’s flexible, collaborative solution for the CMS Chronic Care Management program (CPT code 99490) includes both the technology needed for 100% program compliance and Quick Adoption Services to accelerate program revenues. Providers can quickly realize the revenue opportunity of CCM without any upfront investments in staffing or technology, co-manage or fully outsource CCM service delivery, and even bring the program in-house after it is fully optimized.
Our bi-directional patient/provider collaboration and CCM program management solution is the only single platform solution that ensures healthcare organizations are fully compliant with the program’s technology requirements. The innovative CCM program management capability has been designed and optimized in partnership with providers who are currently billing for CCM, and is a best in class solution for workflow efficiency, maximizing available CCM billings each month, enabling the CCM service providers to operate at top of license, and minimizing audit risk.
Adapting to the new payment models in healthcare requires providers to focus more on keeping people healthy. That means getting patients more engaged in their own care, consistently staying in touch with broad populations of patients via non-face-to-face encounters, and transitioning from episodic to comprehensive care.
Smartlink is helping providers make this transition. Our unique hybrid approach of providing an easy to use mobile application on the patient side and a robust, cloud-based one:one or one:many communication platform for physicians makes it easy for both patients and providers to have a clinical dialog, exchange information bi-directionally, and manage appointments. The end result is higher quality of cared for patients, new revenue streams and better efficiency for the clinic.
The increase in patient out-of-pocket payments and high deductible health plans has greatly accelerated the consumerization of healthcare. Patients are taking a more active role in their healthcare, and in addition to cost of care, the quality and ease of service have become crucial factors in the decision process. With Smartlink, patients can have anytime, anywhere access to care through the ease and simplicity of a mobile app. They are enabled to be more engaged in the medical services they need, improving the quality of care received as well as their own adherence.
The communication silos in healthcare have long been a barrier to improving outcomes. Smartlink is breaking down these communication barriers and making it easy for healthcare providers, patients, and caregivers to collaborate on care, and ultimately improve outcomes.