Closing care gaps made easy.

GapCheck helps ACO clinics close gaps in care for all patients – not just the ones that have an upcoming appointment.

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GapCheck and GapCheck+: Close More Gaps with Less Manual Work

We understand the challenges you face in supporting your member clinics to thrive in value-based agreements. Primary Care Providers already face documentation overload, compounded by understaffed clinics. GapCheck helps ACOs, payers, and member clinics overcome these hurdles by automating the bulk of the manual work involved in addressing care gaps for all attributed patients, whether they are scheduled, unscheduled, inactive, or new.

Alert on Gaps within the EHR Workflow

Alert providers at the point of care

Address All Attributed Patients

Scheduled, unscheduled, inactive, and new

Auto Submit Results for Gap Closure

Results are auto uploaded to portal

GapCheck alerts providers on care gaps within their EHR workflow.

Providers have visibility into gaps within the EHR encounter, presented differently based on the type of encounter.

For gaps that need to be addressed, an order is created, and diagnosis and procedure codes are automatically added to the progress note.

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Frustrated employee closing gaps in care manually2

Reduce Duplicate Tasks

Duplicate tasks frustrate providers, hindering adoption. GapCheck+ scans EHR documents to determine if “open” gaps have been resolved. Results from addressed gaps are automatically transmitted to the payer/ACO portal.

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Automate Results Data Entry

Documentation required for gap closure is automatically extracted from the EHR and uploaded to the portal, and the gap is closed. No more manual effort for clinic staff keeping portals up to date.

Auto Identify Attributed Patients

Automate the process of identifying which attributed patients are new, inactive, and unscheduled. Patient outreach EHR workflows for each group can also be automated.

Integrates with Any EHR

Smartlink’s proprietary interoperability platform integrates bidirectionally with over 90 EHRs.

Nextgen, an electronic health record company.

KIPU, an EHR system used by behavioral health providers

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How GapCheck Simplifies Care Gap Closure and Reduces Administrative Burden

GapCheck automates the most burdensome aspects of care gap closure—so clinics can improve quality performance without overloading providers. Below are common workflow actions GapCheck automates to streamline gap closure and reduce administrative burden:

Display open care gaps directly within the EHR workflow
Insert gap-related diagnosis and procedure codes automatically into the provider’s progress note
Scan EHR documentation to detect if existing gaps have already been resolved

Auto-generate associated orders—such as mammograms—when a provider confirms a care gap, streamlining closure from within the EHR
Transmit completed gap resolution data back to the ACO, payer, or RBE portal—automatically
Identify new, inactive, and unscheduled attributed patients & trigger patient outreach workflows directly from within the EHR

GapCheck Frequently Asked Questions

What is GapCheck and how does it help with care gaps?

GapCheck is a care gap software solution that works within the EHR to help clinics improve quality performance while reducing provider and staff burden. It surfaces open care gaps for each patient, adds relevant diagnosis and procedure codes to the progress note, and automates follow-up actions—such as auto-generating orders. GapCheck also scans EHR documentation to detect whether gaps have already been resolved and filters those out, so providers only see what still needs attention. Once a gap is addressed, the platform automatically transmits results back to the payer, ACO, or RBE portal—closing the loop without requiring duplicate entry.

How does GapCheck integrate with EHR systems?

GapCheck is technically an EHR overlay, but it’s built to function like a deeply integrated quality performance support tool. Rather than interrupting clinical workflows, it works within the EHR to surface open care gaps for provider review and confirmation. Once a gap is confirmed, GapCheck automates the downstream tasks—adding the necessary codes to the progress note, generating associated orders, and submitting updates back to payer, ACO, or RBE portals. Powered by Smartlink’s integration engine, it supports over 90 EHRs without relying on vendor APIs or custom interfaces.

How does GapCheck determine which care gaps to surface?

GapCheck pulls care gap data from multiple sources—including payer portals, the EHR, and health information exchanges (HIEs)—and scans the patient record to determine whether a gap has already been resolved. If supporting documentation is found, the gap is auto-confirmed in the background and won’t be shown to the provider. This ensures that only relevant, open gaps are surfaced during the visit.

What kind of actions can GapCheck automate in the EHR?

GapCheck can insert diagnosis and procedure codes into the provider’s note when a care gap is confirmed, and it automatically generates associated orders—such as labs or screenings—based on the gap type.