Improve Care Gap Closure – Directly Within the EHR Workflow

GapCheck helps clinics close care gaps across their entire patient panel—not just for patients with scheduled visits. By surfacing open and resolved gaps directly inside the EHR and filtering out gaps already closed on claims, GapCheck gives providers and care teams the clarity they need to take action with fewer clicks.

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What GapCheck Does

Clinics face overwhelming documentation demands—often with limited staffing. GapCheck reduces this burden by automating the manual work required to identify and close care gaps across the entire attributed patient panel. Whether patients are scheduled, unscheduled, inactive, or new, GapCheck surfaces relevant gaps directly in the EHR and streamlines the steps needed to resolve them.

Alert on Gaps within the EHR Workflow

Surface open and resolved care gaps directly inside the EHR so providers can address gaps at the point of care—no portals or toggling.

Address All Attributed Patients

Identify and manage gaps for scheduled, unscheduled, inactive, and new attributed patients, ensuring full-panel coverage across your population.

Auto Submit Results for Gap Closure

Automatically transmit documentation and gap resolutions to payer or ACO portals, reducing manual administrative work for clinic staff.

How Providers Use GapCheck Inside the EHR Workflow

GapCheck gives providers clear visibility into care gaps directly within the EHR workflow, eliminating the need for portals, toggling, or extra steps.

Gaps are displayed based on the type of encounter, helping providers understand which actions are needed during the visit. When a gap requires attention, GapCheck automatically creates the appropriate order and adds the required diagnosis or procedure codes into the progress note. This reduces clicks, supports consistent documentation, and streamlines care gap closure across busy clinical teams.

See How GapCheck Works

Frustrated employee closing gaps in care manually2

Close Care Gaps Inside the EHR

GapCheck brings actionable care gap information directly into the provider’s EHR workflow—no portals or extra logins.

Surface open and resolved care gaps directly inside the EHR
Add gap diagnosis & procedure codes automatically to the progress note
Reduce manual review and keep providers focused on clinical work

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Reduce Duplicate Work & Improve Adoption

GapCheck+ eliminates repetitive tasks that frustrate providers and hinder adoption.

Scan EHR documentation to detect if “open” gaps have already been resolved
Auto-confirm resolved gaps so providers never see them
Minimize clicks and streamline provider workflows

Automate Administrative Tasks to Lower Costs

GapCheck+ removes the heavy manual work required for closing care gaps across large patient panels.

Auto-submit results from addressed gaps to payer or ACO portals
Eliminate manual portal updates by clinic staff
Automatically identify new, inactive, and unscheduled attributed patients
Trigger automated EHR outreach workflows for each patient group

Integrates with Any EHR

Smartlink’s interoperability engine powers GapCheck, enabling seamless integration with 90+ EHRs so care gap data can flow directly into the clinical workflow—without portals or vendor involvement.

Nextgen, an electronic health record company.

KIPU, an EHR system used by behavioral health providers

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GapCheck Frequently Asked Questions

What is GapCheck and how does it help with care gaps?

GapCheck is a care gap management solution that works inside the EHR to help clinics close care gaps with less manual effort. It surfaces open gaps for each patient, adds the appropriate diagnosis and procedure codes to the progress note, and automates follow-up steps such as generating orders. GapCheck also scans EHR documentation to identify gaps that have already been resolved and filters those out, so providers only see the items that require their attention. Once a gap is addressed, GapCheck automatically transmits results back to payer, ACO, or RBE portals—eliminating duplicate data entry.

How does GapCheck integrate with EHR systems?

GapCheck is technically an EHR overlay, but it is designed to function like an integrated in-workflow tool. It surfaces care gaps directly in the EHR for provider review and confirmation, and when a gap is addressed, it automates downstream actions such as inserting codes into the progress note, generating associated orders, and submitting results back to payer or ACO portals. GapCheck is powered by Smartlink’s integration engine, which supports more than 90 EHRs without requiring vendor APIs or custom interfaces.

How does GapCheck determine which care gaps to surface?

GapCheck pulls care gap information from multiple sources—including payer and ACO portals, the EHR, and health information exchanges (HIEs). It then scans the patient record to determine whether a listed gap has already been satisfied. If supporting documentation is found, the gap is auto-confirmed in the background and not shown to the provider. This ensures that only relevant, open gaps appear during the visit.

What kind of actions can GapCheck automate in the EHR?

GapCheck can automatically insert diagnosis and procedure codes into the provider’s note when a gap is confirmed and generate the associated orders needed to close the gap, such as labs or screenings. It also transmits completed gap resolution data back to payer, ACO, or RBE portals and can identify new, inactive, or unscheduled attributed patients for automated outreach workflows.

Does GapCheck work for patients who are not scheduled for a visit?

Yes. GapCheck identifies gaps for all attributed patients—including scheduled, unscheduled, inactive, and new patients—so clinics can manage their full population, not just patients who come in for appointments. This supports proactive panel management and helps teams close more gaps across the year.

How does GapCheck support value-based care programs?

GapCheck helps clinics meet value-based care requirements by reducing the manual work involved in identifying and resolving care gaps. By surfacing gaps in the EHR, filtering out gaps already resolved on claims or in documentation, and automating follow-up steps, GapCheck allows clinics to act more efficiently and improve performance across payer quality programs.

What makes GapCheck different from other care gap closure solutions?

Unlike tools that rely solely on payer portal data, GapCheck compares information from multiple sources—including payer portals, the EHR, and HIE feeds—and scans the patient record to determine whether a gap has already been resolved. It also automates documentation, order generation, and portal updates, reducing clicks for providers and lowering administrative burden for clinic staff.

Summary

GapCheck enables clinics to close care gaps directly inside the EHR for all attributed patients—not just those with scheduled visits. By surfacing only relevant gaps, automating documentation, generating orders, and submitting results back to payer or ACO portals, GapCheck reduces administrative burden and improves care gap closure across large patient panels.