Data empowers… when it’s in the EHR.

With DxInsight, you can offer your ACO clinics guidance on diagnosis gaps within their EHR workflow, enabling them to enhance care quality and reap the rewards they deserve.

Request Your Consultation

Smartlink is trusted by leading companies across the spectrum of healthcare delivery.

Henry-Schein,-a-solutions-company-for-health-care-professionals-powered-by-a-network-of-people-and-technology.

Elevate Your Value-Based Success with DxInsight and DxInsight+

Accurate risk adjustment is vital for value-based success, but crucial payer data often remains trapped in portals and goes unused by providers. DxInsight solves this challenge by displaying payer or ACO guidance on potential diagnosis gaps within the EHR encounter. No more portal complexities; just seamless integration for accurate risk adjustment, efficient clinic workflows, and financial success.

Improve Risk Adjustment

Diagnoses Gaps are provided within the EHR Workflow

Maximize Provider Adoption

Reduce effort by filtering diagnoses on YTD closed claims

9853213_rocket launch_launch_marketing_ship_startup_icon 1

Rapidly Deploy to Your Clinics

Accelerated time-to-value w/EHR interoperability

DxInsight alerts providers on diagnosis gaps within their EHR workflow.

Providers can view diagnosis gaps within their EHR by using Smartlink DXInsight.

Diagnosis gaps identified by the payer or ACO are displayed within the EHR workflow for the provider to confirm or reject.

When the provider confirms a diagnosis, it’s automatically added to the progress note.

Find Out More!

Take risk adjustment to the next level with DxInsight+

Insert HIE Data Into the EHR

High risk patients often have high utilization rates. With claims data lagging, HIEs can provide more recent patient data. DxInsight+ delivers any new diagnoses from the HIE into the EHR workflow along with payer data.

Confirm Diagnoses from YTD Claims

Duplicate tasks frustrate providers, hindering adoption. DxInsight+ automatically confirms diagnoses from YTD closed claims, reducing duplicate work for providers.

Auto Identify Attributed Patients

Automate the process of identifying which attributed patients are new, inactive, and unscheduled. Patient outreach EHR workflows for each group can also be automated.

What Our Customers Are Saying

“DxInsight has added value from day one. Our providers can easily see diagnosis gaps within their workflow, and the manual data entry our staff had to do for ACO participation is significantly reduced.”

Justin Glodowski, DO, Medical Director, Generations Family Practice - Cary, NC

Integrates with Any EHR

Smartlink’s proprietary interoperability platform integrates bidirectionally with over 90 EHRs.

Nextgen, an electronic health record company.

KIPU, an EHR system used by behavioral health providers

View More System Integrations

How DxInsight Powers Accurate, Efficient Diagnosis Capture Across the Workflow

DxInsight automates the most time-consuming aspects of diagnosis gap closure—so providers can focus on care, not documentation. Below are common workflow actions DxInsight automates to streamline diagnosis gap closure:

Surface diagnosis gaps directly within the EHR workflow
Insert confirmed diagnosis gaps automatically into the progress note
Compare diagnoses from the portal, claims, EHR, and HIE to surface only those requiring provider confirmation

Update portal diagnosis status automatically based on provider action
Identify new, inactive, or unscheduled attributed patients automatically
Trigger patient outreach workflows directly from within the EHR

DxInsight Frequently Asked Questions

What is DxInsight and how does it help with diagnosis gaps?

DxInsight is a software solution that identifies potential diagnosis gaps and displays them directly within the EHR. Providers can confirm or reject diagnoses during the patient visit, reducing missed documentation opportunities.

How does DxInsight integrate with EHR systems?

While DxInsight is technically an EHR overlay, it acts like a fully embedded tool. Powered by Smartlink’s patented user interface-based integration platform (SDC), provider actions within these tools automatically update the EHR encounter—no toggling, copying, or double documentation.

How does DxInsight help ACOs and MSOs improve RAF scores?

By surfacing validated diagnosis gaps during the patient visit, DxInsight improves documentation accuracy, which often directly impacts RAF scoring and reimbursement.

Can DxInsight filter out diagnosis gaps already closed on year-to-date claims data?

Yes. DxInsight automatically removes diagnosis gaps that have been closed based on year-to-date claims data, reducing alert fatigue and helping providers focus only on what’s needed.

How is DxInsight different than other solutions specific to diagnosis gap closure?

Unlike competitive solutions designed primarily by payers, DxInsight was purpose-built in partnership with a multi-site MSO managing eight primary care clinics. It features deep EHR integration capabilities powered by Smartlink’s patented user interface-based integration engine, which enables bi-directional data exchange with more than 90 EHRs—without requiring vendor APIs or formal partnerships.

DxInsight pulls and compares diagnosis data from four key sources: payer/ACO portals, the EHR, year-to-date claims, and health information exchanges (HIEs). It intelligently filters out already coded or adjudicated diagnoses, surfacing only those that require provider confirmation. Once the provider completes the workflow, DxInsight pushes confirmed resolutions back into the originating portals, closing the loop without requiring administrative teams to re-enter data into external systems.