Mobile health solution enables providers to cost-effectively meet the CCM electronic requirements and optimize patient engagement.

CARY, NC, June 15, 2015 – Florida Hospital Physician Group (FHPG) and Florida Hospital, members of Adventist Health System, have selected Smartlink Mobile Systems to meet the Centers for Medicare and Medicaid Services (CMS) electronic requirements for Chronic Care Management (CCM) services. Florida Hospital is among the first large hospital systems to participate in the new CMS CCM program, aimed at improving the health and wellness of Medicare beneficiaries with two or more chronic conditions.

“We compared a number of solutions to support our CCM program, and Smartlink Mobile immediately stood out as the only vendor that met our requirements,” said Arthur Polin, M.D., Medical Director, Florida Hospital North Pinellas. “In addition to addressing all of CMS’s electronic requirements for CCM on a single platform, Smartlink Mobile makes it easy to track our patients and run the program as efficiently as possible to ensure meeting the 20 minute non-face-to-face time requirement for billing each month.”

As an early adopter of the new CCM program, Dr. Polin has been refining his CCM program for several months using Smartlink Mobile, and is now leading the roll out to the rest of the health systems primary care physicians in Florida.

Providers who elect to offer CCM services are required to have several electronic capabilities in addition to a certified EHR, including electronic exchange of care plans and clinical summary care records between healthcare providers (faxing will NOT fulfill the requirement), and availability of an asynchronous communication mechanism for beneficiaries to access care management services 24/7.

In addition to being the only vendor that addresses all of these requirements on a single platform, Smartlink Mobile’s auditable event and activity documentation makes it easy to track time invested per patient per month and optimize potential CCM revenue. Its mass electronic communication capability also enables clinics to effectively engage large patient population segments based on their chronic conditions. Additional details about Smartlink Mobile’s CCM solution can be found at

“Florida Hospital has become one of the country’s leading not-for-profit healthcare providers largely because of their commitment to individualized attention, so it’s no surprise that they are one of the first to begin providing CCM services,” said Siu Tong, CEO of Smartlink Mobile Systems. “We are very excited to partner with Florida Hospital to improve the quality of care for Florida’s Medicare population.”

About Smartlink Mobile Systems

Smartlink Mobile Systems is an innovator in mobile patient communication and Chronic Care Management (CCM), and is changing the way providers and patients collaborate across the continuum of care. For clinics, Smartlink’s unique one-to-one or one-to-many communication platform enables healthcare providers to monitor condition specific status, improve quality of care for both individuals and broader population segments, increase staff efficiency, and to add new revenue streams such as CCM. Smartlink customers are able to meet 100% of the electronic requirements for the CMS CCM program on a single platform ensuring maximum participation with enrolled patients. Smartlink also empowers patients to be more engaged in the care they receive by delivering simple, secure, and convenient bi-directional communication via a mobile app. For more information, visit

About Florida Hospital

Florida Hospital is one of the country’s largest not-for-profit health care providers with 22 campuses serving communities throughout Florida. For more than 100 years, Florida Hospital has been profoundly committed to those who seek their care. It has become known the world over for its expert, compassionate, individualized attention given to the millions who have already passed through their doors, and the million plus patients who visit Florida Hospital each year. For more information, visit

About Adventist Health System

Adventist Health System is a faith-based health care organization headquartered in Altamonte Springs, Florida. A national leader in quality, safety and patient satisfaction, Adventist Health System’s more than 74,000 employees maintain a tradition of whole-person health by caring for the physical, emotional and spiritual needs of every patient. For more information, visit

Ginny Mahaney
(919) 378-2200 ext. 103